Retaining and Recruiting Truck Drivers: How to Do It Right
Drivers are the backbone of the transportation industry and one of the most critical assets for a company. Therefore, minimizing turnover rates and retaining drivers is essential for long-term success.
Driver retention strategies must be rooted in honesty and integrity and focus on continuous improvement. It means avoiding baiting new drivers with a “honeymoon” period and maintaining a positive work environment.
Offer Competitive Pay and Benefits
Companies need to offer more competitive pay and benefits to attract new employees to counter the shortage of drivers in the trucking industry. Younger drivers, mature drivers and those re-entering the fleet all need incentives to join a company.
Drivers are also interested in learning and development opportunities, which can help them advance in their careers. Offering these programs as part of the compensation package when recruiting truck driver helps them feel appreciated and encouraged to continue their education.
Keeping current employees paid competitively is also essential. Human resources professionals review salary rates and job descriptions regularly to keep up with market trends in the industry.
Whether you offer base pay or bonuses, a competitive package includes all the perks that make a driver happy. These include health insurance, 401K plans and extra vacation days. These perks also defray more minor, everyday expenses like travel or maintenance.
Create a Positive Work Environment
A positive work environment is a critical driver of recruitment and retention strategies. It affects employees’ attitudes toward their job and coworkers, performance levels, and productivity.
A positive work culture encourages people to share their ideas and opinions during company-wide meetings or personal interviews with managers. It allows them to have their voices heard and enhances creativity among the staff.
Moreover, positive work cultures encourage teamwork and collaboration. It helps drivers improve their productivity and performance, as well as reduce stress in the workplace.
The best way to create a positive work environment is by ensuring everyone clearly understands their responsibilities and how they fit into the overall business strategy. It also helps avoid conflicts that may arise from overlapping jobs.
Positive work culture also promotes employee safety and trust. It helps employees feel comfortable with their supervisors and managers and lets them express concerns about the company’s policies.
Offer Regular Check-Ins and Open Channels for Feedback
Offering regular check-ins and open channels for feedback to drivers will help you develop strong employee relationships and ensure that employees feel valued. It will also make it easier to correct any performance management issues that arise before they become too severe.
Research shows that staff value time with their line managers to discuss work, barriers and other issues. It’s important to remember that check-ins don’t resemble micromanagement but provide a space for teams to meet and share information.
A recent survey revealed that feedback on performance was the most crucial element of check-ins, as half of the respondents mentioned. It’s essential to ensure managers deliver this feedback positively without apportioning blame.
It’s essential to conduct check-ins on a regular cadence and establish a framework for the conversations that consider the nature of the work, culture and goals of the organization. It’s also essential to tailor the check-ins to the needs of each individual. By doing so, you can ensure that all team members get the best possible experience.
Incentives for Referrals
Drivers make up the transportation company, so they must stay with the organization for an extended period. Offer competitive pay and benefits, create a positive work environment, and give them regular check-ins and open channels for feedback to achieve this.
Incentives for referrals can be a great way to boost a company’s recruitment efforts. Research shows that candidates referred by employees tend to stick with the company longer than non-referred ones.
One popular incentive is cash rewards. For example, PayPal rewarded their early adopters $20 for every new user they referred. It helped them build a strong base of customers and boosted their overall revenue.
Another incentive is to offer a charitable element. Vena, for example, donates $2000 to local businesses, schools, or nonprofits if a client refers a business lead that converts into a sale.
The key is to create a referral program that aligns with your brand’s values and mission. It will encourage drivers to refer your company and their friends.
Offer Professional Development Opportunities
The shortage of qualified truck drivers is a significant challenge for transportation companies, and employee development programs are one tool to attract the best candidates. Professional development opportunities allow employees to learn new skills and stay up-to-date with industry trends.
Drivers value a company that offers training and professional development opportunities to help them grow professionally. Similarly, dispatchers and technicians want to develop their skills to keep up with their peers in their field.
Providing professional development for every team member can increase employee engagement, create a positive workplace culture and build a strong foundation for future careers. Start by meeting regularly with your employees to provide constructive feedback and advice on improving their career skills.
Creating a professional development plan that meets the needs of your employees can be an easy and cost-effective way to ensure all team members get the support they need to advance in their careers. Depending on your budget, you may offer in-house training or outings or invest in online learning platforms that allow employees to access their classes from anywhere.